With the outbreak of the COVID-19 virus, many cruise lines have cancelled or amended cruises. We have compiled full a list of all cruise lines that have suspended operations or amended sailings.
We will update this page as we receive new information. LAST UPDATE: 31/03/2020 15:30 GMT
List in Alphabetical order:
AIDA Cruises
Aida announced it will be cancelling all cruises until 30 April.
AmaWaterways
AmaWaterways has postponed the start of its 2020 European cruises until 26th April. Mekong cruises have also been cancelled.
Customers can receive a future cruise credit equal to 115% of the value of what has been paid or a full refund. The cruise credit also is applicable on all Europe or Mekong sailings before 31 December 2022.
Avalon Waterways
All sailings cancelled until 30 June.
Azamara Club Cruises
Azamara has suspended cruising until May 12.
Carnival
Carnival has suspended cruising in the United States until May 11, while cruises departing Australia are suspended until April 12th. Some other cruises are also cancelled, please check this page.
Guests on cancelled sailings can choose a future cruise credit equal to the price of the cruise or a full refund.
Those who opt for a future cruise credit will also receive a $600 onboard credit per stateroom for sailings over 6 nights or $300 onboard credit for sailings 5 nights or less.
Carnival is asking those on cancelled sailings to complete this form to make their selection.
Celestyal Cruises
Celestyal has cancelled all cruises until 1 May.
For all named and fully-paid guests impacted, Celestyal is offering the choice of either a Future Cruise Credit valued at 120% of original booking value or a refund of the original amount paid.
Guests will have until the end of December 2021 to use their Future Cruise Credit against any Celestyal Cruise. For additional flexibility, anyone that has not used their Future Cruise Credit within the specified period will automatically receive a refund equal to the original amount paid to Celestyal.
Celebrity Cruises
Celebrity Cruises has suspended cruising until May 12.
Guests on cancelled sailings can choose a 125% future cruise credit or a full refund.
Costa Cruises
Costa Cruises has cancelled all sailings until the end of April.
CroisiEurope
CroisiEurope suspends cruises until April 16.
Cruise and Maritime Voyages (CMV)
Cruise and Maritime Voyages have suspended all operations until 24 April.
Cunard
Cunard voluntarily suspends all sailings until 15 May.
Disney Cruise Line
Disney Cruise Line has cancelled all cruises until 12 April.
In addition, Disney has closed Disneyland Anaheim, Walt Disney World Florida, Disneyland Paris, Tokyo Disney, Shanghai and Disneyland Hong Kong indefinitely.
Fred Olsen – Ocean Ships
Fred Olsen has cancelled cruises until 23 May.
Emerald Waterways
Emerald Waterways has cancelled cruises up until 1st May.
Holland America Line
Holland America has cancelled all sailings across its fleet until May 14.
Holland America is offering a full refund or a future cruise credit with benefits.
Marella Cruises
Marella Cruises has cancelled all sailings until 16 April.
Marella Cruises are automatically issuing full refunds to those affected.
MSC Cruises
MSC has cancelled all cruises worldwide until May 29.
MSC is offering guests affected a refund or a future cruise credit which includes an additional “generous onboard credit”. The future cruise credit is valid until the end of 2021.
Norwegian Cruise Line
Norwegian Cruise Line has cancelled all sailings until May 10.
All guests on impacted cruises will receive a 125% refund of the fare paid in the form of a future cruise credit. This can be applied toward any future cruise until December 31, 2022. Alternatively, guest can choose to take a 100% refund of the fare paid.
Oceana
All Oceana cruises have been cancelled until April 11.
All guests on impacted cruises will receive a 125% refund of the fare paid in the form of a future cruise credit. This can be applied toward any future cruise until December 31, 2022. Alternatively, guest can choose to take a 100% refund of the fare paid.
P&O Cruises Australia
P&O Cruises Australia has paused operations and cancelled all sailings until June 15th.
Those booked on cancelled sailings P&O is offering a full refund – or a Future Cruise Credit equal to 200% of the cost of their original cruise.
P&O Cruises UK
P&O Cruises voluntarily suspends all sailings until 15 May.
Regent Seven Seas
Regent Seven Seas has cancelled all sailings until April 11.
All guests on impacted cruises will receive a 125% refund of the fare paid in the form of a future cruise credit. This can be applied toward any future cruise until December 31, 2022. Alternatively, guest can choose to take a 100% refund of the fare paid.
Paul Gauguin
All sailings cancelled until April 11th.
Princess Cruises
Princess Cruises has suspended global operations of its 18 cruise ships until May 10.
Princess is offering guests the opportunity to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to accept this offer, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare or onboard expenses.
In addition, Princess will honour this offer for those guests who had made final payment and cancelled their booking on or after February 4. The future cruise credit can be used on any voyage departing through to May 1, 2022.
If the future cruise credit option does not work for some guests, they will be able to complete an electronic form on Princess.com to request a cash refund.
Royal Caribbean International
Royal Caribbean has suspended cruising until May 12.
There are also restrictions for people who have visited certain areas of the world and those with certain passports getting access to certain ports.
Guests on cancelled sailings will receive a 125% future cruise credit or a full refund.
Scenic River Cruises
Scenic River Cruises has cancelled cruises up until 1st May.
Silversea
Silversea has amended four itineraries each on Silver Shadow and Silver Spirit to avoid all Italian ports through April and May.
The line is offering a 25% Future Cruise Credit to all booked guests who choose to retain their bookings.
Saga Cruises
Saga has cancelled all ocean cruises until May 1.
Saga is offering an additional future cruise credit to the value of 25% for those who reschedule their cruise to a future date. Alternatively, guests can take a voucher for this amount to be redeemed against any future Saga Ocean Cruise. This future cruise credit will last for a period of 24 months.
If for any reason you are unable to use this future cruise credit, Saga will automatically issue a refund equal to the original amount you paid for the cruise when the voucher expires.
Viking Cruises
Viking has cancelled all operations of both its river and ocean cruises until May 1.
Those who have had their cruise cancelled will be able to choose from a Future Cruise Voucher valued at 125% of all monies paid to Viking or a refund equal to the amount paid. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.
Uniworld
Uniworld has cancelled all sailings until 23 April. Passengers booked will receive a future cruise credit valid for the next two years.
For bookings after 23 April, guests can cancel up to 14 days before departure and rebook on any 2020 or 2021 cruise without penalty or have the option to rebook with one of Uniworld’s TTC sister brands – from Trafalgar to Insight Vacations – for 2020 to 2021.
Virgin Voyages
Virgin Voyages announced it is pushing the launch of its first ship Scarlet Lady. The Showcase Tour will now begin on July 15, with the Maiden Voyage taking place on August 7.
Guests can receive a Future Cruise Credit for double what they originally paid, as well as onboard credit up to $500 — depending on the type of cabin booked — if the replacement sailing is booked before June 30.
Those wanting to cancel entirely can receive a full refund, as well as Future Cruise Credit equal to 25 percent of the price they originally paid.
Windstar
All sailings cancelled until April 11th.
Prevention tips
PROVIDED BY ROYAL CARIBBEAN: DOING YOUR PART. TIPS FOR PREVENTING ILLNESS, LIKE CORONAVIRUS (COVID-19):
- After bathroom visits and before meals and snacks (it’s a cruise, there’s lots of that), make sure to wash your hands thoroughly with soap and water for at least 20 seconds.
- If you happen to sneeze or cough, cover your nose and mouth with tissue (or your upper sleeve) – never your hands or without covering your nose and mouth. It’s the polite thing to do.
- Use hand sanitizer often. Rub the gel thoroughly and in between your fingers, until your hands are dry.
- For more information, you can also visit U.S. Center for Disease Control’s website here or the NHS site in the UK here.
