This Weeks Cruise News Roundup for the Week of July 8, 2020, bringing together news from across the industry in a quick and easy video update. This edition includes updates from Royal Caribbean, Carnival, Disney Cruise Line and Cunard.
Employees have returned to Royal Caribbeans headquarters.
The first shoreside employees returned to Royal Caribbean headquarters this week. Initially only 150 employees have returned to Royal Caribbean’s PortMiami a spokesperson told Seatrade Cruise News. Royal Caribbean are still planning a return to service at the start of August.
Royal Caribbean Rolls out eMuster Drill Function
Earlier this week Royal Caribbean added a new feature to its App called “Learn about safety at sea”.
The feature lists the safety information that is usually given during a traditional safety muster drill, It also includes a video showing guests how to put on a life jacket, what to do and what not to do during an emergency, youth evacuation instructions and assembly station information.
It is rumoured that this could be a replacement for the traditional muster drill to help with social distancing on cruises.
Royal Caribbean updated its policy on Monday to allow guests to use a Future Cruise Credit to pay for the deposit on a new cruise reservation. The value of the Future Cruise Credit must cover the full deposit amount and no additional payments will be owed until the Final Payment date, at which time any cruise fare balance and taxes/fees will be required.
Norwegian representatives said, social distancing on board the ships will be important. and that will begin the moment people arrive at the terminal.
Chief Sales Officer Katina Athanasiou explained that NCL will be implementing “staggered embarkation [times]and advance on-line check-in” that will essentially see guests pre-reserving an arrival time. She continued to say that guests should be able to “breeze through from the terminal right to onboard.”
Derrick Lloyd, Canada’s National Director of Sales for NCL, said that hes does not think passengers will need masks but crew may.
Doubts Carnival cruises will resume in August.
Speaking to Telegraph Travel, the CEO of Carnival said the fallout from Covid-19 has been devastating and said they would only sail when “it will be no greater risk or even lower risk, then other forms of social gathering.”
The Port of Dubrovnik allowed Carnival crew members to disembark and begin their journeys home. From there crew could take coaches to neighbouring countries or commercial flights to nations in Europe, Indonesia and the Philippines.
Disney’s 2020 Alaska sailings on the Disney Wonder have been cancelled due to Canada’s temporary ban on cruise ships. Also, all Disney’s 2020 European cruises aboard Disney Magic have been cancelled, including the 10-night transatlantic repositioning cruise from Dover to New York.
The cruise line has also extended its Cruise Assurance program for guests currently booked with MSC Cruises USA for sailings between August 1 and October 31, 2020. The Cruise Assurance program allows guests to cancel their sailing up to 48 hours prior to departure and reschedule with a 100 percent Future Cruise Credit valid for any ship and itinerary on or before December 31, 2021.
Starting June 19, guests may also request a refund by submitting an online form on the company website.
Beginning in the summer of 2021, MSC Divina will relocate to Port Canaveral. From there, the ship will offer a mixture of sailings ranging from 3-nights to 7-nights, with departures on Sundays and Thursdays. MSC Seaside will relocate to Genoa and the smaller MSC Armonia will now replace the Seaside in Miami. All sailings on these ships will also make a stop at Ocean Cay.
Cunard had previously paused operations until the end of July. Cunard President, Simon Palethorpe, said”months of uncertainty” remained for the travel industry.