Cruise FAQs: 12 Essential Questions Answered for Smooth Sailing

Embarking on a cruise is an exhilarating experience, but it can also raise a multitude of questions, especially for first-time cruisers. Fear not, as we've gathered the most common cruise questions and provided expert answers to put your mind at ease.

This guide is a treasure trove of information covering a wide range of topics, from handling seasickness and navigating dietary restrictions to understanding gratuities, packing smartly, and booking the perfect shore excursions. So, whether you're a seasoned sailor or setting sail for the first time, join us as we navigate the high seas and unravel the mysteries of cruising in this comprehensive Q&A guide.


Question 1: Can I Go on a Cruise if I Get Seasick?

Absolutely! If you're prone to seasickness, there's no need to worry. Modern cruise ships are equipped with advanced stabilization systems that work wonders in minimizing the rocking motion. For added comfort, consider selecting a cabin located in the middle of the ship and on lower decks, where you'll experience less motion. Moreover, cruise lines understand the concerns of seasickness and offer over-the-counter and prescription medications to help alleviate symptoms. With the right precautions and remedies, you can still embark on a cruise and enjoy all it has to offer, even if you're susceptible to motion sickness.

Cruise Afternoon Tea

Most cruise ships cater to many food allergies including vegetarian, vegan, gluten-free, or lactose intolerant

Question 2: What if I Have Dietary Restrictions or Food Allergies?

Not to worry, cruise lines are well-prepared to accommodate various dietary restrictions and food allergies. Most ships offer an extensive range of dining options, ensuring no one feels left out. Whether you're vegetarian, vegan, gluten-free, or lactose intolerant, rest assured you'll find suitable choices to indulge in. When making your reservation, be sure to inform the cruise line about your specific dietary needs, and they'll take care of the rest. Additionally, upon boarding, it's wise to double-check with the onboard staff to ensure your dietary requirements are well-attended throughout your journey.

Question 3: Are Gratuities Included in the Cruise Fare?

In most cases, gratuities or service charges are not initially included in the cruise fare. Cruise lines have typically introduced automatic gratuities as part of their pricing structure. This means that a daily gratuity fee per person will be automatically added to your onboard account. To avoid any surprises, it's always prudent to check the specific policies of the cruise line you plan to sail with. Some cruise lines, such as Virgin Voyages, have taken a different approach and include gratuities in the overall price of your cruise, offering guests added convenience and transparency.

See Also: Cruise Gratuities Explained - Our handy guide to tipping on a cruise

Cruise ship cell phone

Cruise ships often have apps that you can use free of charge

Question 4: Can I Use My Cell Phone on a Cruise Ship?

Indeed, you can use your cell phone while on a cruise. However, it's essential to be mindful of potential roaming charges, which can be quite expensive while at sea. Most cruise ships do offer onboard Wi-Fi, but it may come with a cost. To stay connected without breaking the bank, consider purchasing an internet package from the cruise line before you set sail. Booking in advance often provides cost savings compared to purchasing onboard. Another money-saving tip is to put your phone on airplane mode or turn off data roaming when using the onboard Wi-Fi, as this can help you avoid unintentional data charges. Additionally, some ports of call may offer free or affordable Wi-Fi options, giving you the opportunity to stay connected while exploring on land.

Question 5: Can I Bring My Own Alcohol and Snacks on Board?

Generally, cruise lines have specific policies regarding bringing your own alcohol onboard. Most ships prohibit passengers from bringing their own beverages, including alcohol, during embarkation. However, there may be exceptions allowing you to bring a limited quantity of wine, champagne, beer, or soft drinks on embarkation day. It's essential to review the specific policies of your chosen cruise line before attempting to bring your own alcohol.

On the other hand, cruise lines often permit passengers to bring pre-packaged, non-perishable snacks on board. It's an excellent idea to have some of your favorite snacks with you, especially if you have specific dietary preferences or allergies. However, it's essential to check the cruise line's policies to ensure compliance with their guidelines on food items that are allowed to be brought onboard.

drinking on a cruise

Some cruise lines allow passengers to bring a limited quantity of wine onboard.

Question 6: What Happens If I Miss the Ship at a Port of Call?

Missing the ship at a port of call can be a nerve-wracking situation, but there are steps you can take to resolve it. It's crucial to be vigilant about the ship's departure time and make sure to plan your activities accordingly while exploring ports of call. If, unfortunately, you do miss the ship, the responsibility to rejoin the cruise lies with you unless you are on a ship-booked shore excursion. In such cases, the ship may wait for your return.

However, if you find yourself running late and the ship is about to depart, it's essential to contact the ship's guest services immediately. Typically, the daily planner and schedule will provide a specific number for guest services. They will provide guidance and assistance but be aware that you may need to make arrangements to catch up with the ship at the next port of call, and any costs incurred will be your responsibility. To avoid such situations, always plan your time wisely and return to the ship well before the scheduled departure time.

Question 7: Can I Book Shore Excursions on My Own?

Absolutely! Booking shore excursions on your own is entirely feasible and gives you the freedom to explore at your own pace. However, it's essential to be aware that if you book through the cruise line, you often have the added benefit of the cruise line's guarantee. This guarantee ensures that if the shore excursion experiences any delays, the ship will wait for your return.

By booking independently, you may have a more customized experience and potentially save some money. However, it's vital to plan your time carefully and make sure to return to the ship within the allotted timeframe to avoid being left behind.

Man walking on beach with bag Hawaii

Exploring the ports alone is a great option but plan your time carefully.

Question 8: What Should I Pack for a Cruise that I Might Not Think Of?

Besides the obvious essentials such as clothing, toiletries, and travel documents, there are a few items you might find useful to pack for a smooth and enjoyable cruise experience. Consider bringing a non-surge protector power strip or USB hub, as cruise ship cabins often have limited power outlets. This allows you to charge multiple devices simultaneously.

A small first aid kit with basic medications and remedies can be invaluable, as purchasing these items onboard or in ports can be expensive. Additionally, it's always wise to carry a reusable water bottle to stay hydrated throughout your journey.

Other items to consider include a travel alarm clock to ensure you don't miss any exciting activities, and a waterproof bag for beach or pool days to protect your belongings. Packing these extras can enhance your cruise experience and ensure you're well-prepared for any situation.

Question 9: Are There Self-Service Laundry and Iron Facilities Onboard?

Yes, and it depends on the cruise line and ship you're sailing on. Some cruise ships offer self-service laundry facilities, equipped with washers and dryers, for passengers to use. Some may even provide irons and ironing boards for your convenience.

For example, cruise lines like Princess Cruises, P&O Cruises, Disney Cruise Line, Holland America, and most Carnival Cruise Line ships (excluding their newest ships) typically offer self-service laundry facilities. These amenities can be especially helpful for longer cruises or if you prefer to pack light and do laundry during your journey.

However, not all cruise ships have self-service laundry options. In such cases, cruise lines usually offer laundry services, but these come at an additional cost. Alternatively, you can hand-wash smaller items in your cabin sink if self-service laundry facilities are not available.

Keep in mind that cruise lines have specific rules and restrictions regarding bringing items like irons and steamers onboard. In most cases, they are prohibited due to safety concerns. If you need to de-wrinkle your clothes, using a de-wrinkle spray or hanging your garments in a steamy bathroom can be an effective alternative.

Two men sick on a cruise ship wearing  a mask.

If you get sick on a cruise you are in capable hands.

Question 10: What Happens If I Get Sick or Injured on a Cruise?

Safety at sea is a top priority for cruise lines. Most cruise ships are equipped with full medical facilities onboard, complete with qualified doctors and nurses available 24/7. So, if you fall under the weather or sustain an injury while cruising, you're in capable hands.

However, it's important to be aware that medical services on a cruise ship can be quite expensive. To avoid unexpected costs, it's crucial to have adequate travel insurance that specifically covers cruise travel. Review your insurance policy beforehand to understand the coverage details for medical emergencies while at sea.

Additionally, if you have any pre-existing medical conditions, it's advisable to bring along any necessary medications and consult with your healthcare provider before embarking on your cruise.

See Also: All You Need to Know About Travel Insurance for Your Cruise Holiday

Question 11: Can I Smoke On Board?

The rules regarding smoking on cruise ships vary among cruise lines. While some cruise lines offer designated smoking areas on the ship, others have adopted strict no-smoking policies within cabins and on balconies. To ensure compliance with the cruise line's smoking policy, be sure to check the specific rules before lighting up.

For those who are smokers, adhering to the designated smoking areas helps maintain a comfortable and enjoyable environment for all passengers.

Stood on the Virgin Voyages running track

Choosing the best cruise ship for you can be a stress!

Question 12: What Cruise Line Should I Book?

Ah, the million-dollar question! With so many cruise lines and itineraries available, finding the perfect match can be overwhelming. Fortunately, we've got you covered! On our channel, you'll find a video dedicated to helping you choose the best cruise line for your dream vacation. So, set sail for our video now, and let us guide you through the process of selecting your ideal cruise experience.

See Also: Our Guide to the most Popular Cruise Destinations


And that concludes our informative cruise Q&A session! We hope we've addressed some of the questions you might not have thought to ask. Whether you're a seasoned sailor or setting sail for the first time, knowledge is the compass that steers you toward a memorable and enjoyable cruise experience.

Have you experienced a memorable cruise moment? Or perhaps you have additional tips and tricks to share with fellow travelers? Drop us a line in the comments below and let's continue this voyage together. Your insights and stories can be a guiding light for others seeking their own unforgettable cruise experience. Until then, may your seas be calm, your sunsets be breathtaking, and your adventures be extraordinary. Happy cruising and fair winds to all!


Ben Hewitt

I am a keen video producer and photographer. Before starting Cruise with Ben and David I worked for the BBC and Discovery Channel.

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